Troubleshooting
8 articles
Nothing shows on my storefrontThis one symptom has several separate causes, and any of them alone is enough to hide everything Hype Bundles does. Work down this list in order — it…Sep 10, 2026Clear the cacheHype Bundles caches the data it sends to your storefront and clears that cache automatically every 10 minutes . If a change you made in the admin has…Sep 10, 2026Changes take a while to appearA change you make in Hype Bundles is saved instantly, but several caches sit between the admin and what a shopper sees. Most changes are visible…Sep 10, 2026Session expired, or the app will not openOpen Hype Bundles once from your Shopify admin. That single action repairs almost every "session expired", "please reinstall" or blank-screen…Sep 10, 2026What data Hype can accessHype Bundles can only touch what you approved on Shopify's permission screen when you installed it. Below is that list in plain words, with what each…Sep 10, 2026Uninstalling HypeUninstalling Hype Bundles deletes your configuration in Hype — campaigns, offers, carts, blocks and settings — and reinstalling does not bring it…Sep 10, 2026Bundle isn't showing on my storeWork through these six checks in order. In practice almost every case is one of the first three: the app embed is off, Hype is watching a different…Sep 10, 2026Wrong price in the cartThe bundle saving is applied to the merged cart line and shown as a crossed-out price. If the number is not what you expected, check these in order.…Sep 10, 2026
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